Director OF Executive Conference Services - Pipeline​/New Business - DC

Overview

A Family Of Companies And Experiences As the leading food service and support services company, Compass Group USA is known for our great people, great service and our great results. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Join the Compass family today!

Compass Corporate

Salary: $130000 - $140000 / year
• Other Forms of Compensation: bonus

Reporting directly to the District Manager, the Director of Executive Conference Services is responsible for overseeing the daily operations of a corporate conference center account. This leadership role requires exceptional communication skills, the ability to manage multiple priorities, and a proven success in team leadership and client relationship management. The Director ensures the consistent delivery of high-quality service standards across all locations.

• Leads strategic direction for the account, ensuring operational excellence and a culture of elevated service across all touchpoints.
• Cultivates strong relationships with the client, guests, and internal stakeholders, consistently delivering a personalized and high-touch experience.
• Develops and empowers direct reports, fostering leadership and accountability to uphold premium service standards within their divisions.
• Champions innovation and proactive problem-solving, driving continuous improvement and anticipating client needs.
• Oversees all financial aspects of the account, including P&L management and budgeting, with a focus on operational efficiency and value delivery.
• Manages daily operations with precision, ensuring consistency, attention to detail, and a seamless guest experience across all locations.

• Bachelor’s degree, hospitality preferred
• Ten years events/conference center experience, preferably in a corporate environment
• Superior quantitative, oral and written communications and problem-solving/strategizing skills
• Previous experience managing a budget
• Conformity to the highest standards of personal integrity and ethical behavior
• Desire to learn and grow with a top notch hospitality company

Compass Group is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements. We reserve the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including city/state fair chance laws.

We encourage applicants with a criminal history to apply.

Compass Corporate maintains a drug-free workplace. Applications are accepted on an ongoing basis.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,  for paid time off benefits information:

Req : 1500241

JEANNE M LANE

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