Medical Interpreter -Arabic​/English On Site - DC Evergreen

Overview

The Medical Interpreter will provide language interpretation services to patients, families and staff in critical, acute, or chronic medical situations as needed. The Medical Interpreter will provide services in person, telephonically or via video remote to assist patients and families in their interactions throughout the hospital.

• Eliminate language barriers to patient care by facilitating communication among patients, families and staff
• Interpret directly and accurately, without omissions, additions or interference with communication
• Manage assignments independently without close supervision
• Set limits appropriately; maintain professional boundaries as interpreter; uphold patient, family and staff rights to confidentiality and privacy
• Maintain professional role and sensitivity during critical medical and/or psychosocial situations; respect all parties in their discussion and roles
• Abide by the Interpreter Code of Ethics
• Demonstrate accurate, clear, and timely verbal and written communication
• Provide sight translation of patient care related documents
• Provide document translation of a limited list of patient related materials

• Educate staff in the use of interpreter and available interpretation services
• Communicate with staff about staff needs and patient/family needs
• Work closely, interdepartmentally, provide recommendations by communicating information as requested and directed by the medical provider/critical staff
• Partner with program staff to share best practices and ensure cultural and linguistic requirements are met
• Advocate for patients/families with staff to facilitate continuity of care
• Provide sound recommendations to departmental leadership to ensure adequate services to non-English speaking patients and families

• Help to ensure interpretation assignments are coordinated accurately, effectively and efficiently
• Maintain schedules and required logs/tracking systems to monitor project progress and productivity
• Keep and organize interpretation requests and reports
• Accurately document interpretation assignments in all systems and databases used and required by the program
• Facilitate distribution, coordination, and assignment of day-to-day activities among division staff under leadership guidance
• The individual in this role may assume additional duties beyond those outlined in this job description

• Anticipate and respond to customer needs; follow up until needs are met
• Demonstrate collaborative and respectful behavior; partner with all team members to achieve goals; be receptive to others’ ideas
• Contribute to a positive work environment; demonstrate flexibility and willingness to change
• Identify opportunities to improve clinical and administrative processes; make appropriate decisions using sound judgment
• Use resources efficiently; seek less costly ways of doing things
• Speak up when team members exhibit unsafe behavior or performance; validate and verify information needed for decision making or documentation
• Promote safety for patients, families, visitors and co-workers; attend carefully to important details

Full-Time Salary Range: 45614.4 - 76024

• Minimum Education and Minimum Work Experience
  :
  Bachelor's Degree or equivalent years of experience. (Required)
• 1 year Experience as interpreter for individuals in critical situations. (Required)
• Required Skills/Knowledge
  • Bilingual Language Skills
  • Fluency in English and Arabic
  • Highly proficient in medical terminology
• Required Licenses and Certifications
  • Successfully pass the Interpreter Skills Assessment, or equivalent, provided by CNH
  • 40-hour Medical Interpreter Training Course Completion (must have proof of certificate from a reputable training institution). (Required)

Location & Schedule
Primary Location:
District of Columbia-Washington
Work Location: CN Hospital (Main Campus)
Job:
Allied Health
Organization:
Patient Services
Shift:
Day
Work Schedule: 8:30am-5:00pm