Medical Interpreter -Spanish​/English On Site - DC

Overview

Job Description - Medical Interpreter - Spanish/English - Full time - On Site - DC (250002J0)

Description:

The Medical Interpreter will provide language interpretation services to patients, families and staff in critical, acute, or chronic medical situations as needed. The interpreter will provide services in person, telephonically or via video remote to assist patients and families in their interactions throughout the hospital.

Minimum Education
Bachelor's Degree or equivalent years of experience. (Required)

Minimum Work Experience
1 year experience as interpreter for individuals in critical situations. (Required)

Required Skills/Knowledge
Bilingual language skills
Fluency in English and Spanish
Highly proficient in medical terminology

Required Licenses and Certifications
Successfully pass the Interpreter Skills Assessment, or equivalent, provided by CNH.
40-hour Medical Interpreter Training Course Completion (must have proof of certificate from a reputable training institution). (Required)

• Eliminates language barriers to patient care
• Facilitate communication among patients, families, and staff
• Interpret directly and accurately, without omissions or additions
• Manage assignments independently with appropriate professional boundaries and confidentiality
• Maintain professional role and sensitivity during critical medical and psychosocial situations
• Abide by Interpreter Code of Ethics
• Demonstrate accurate, clear, and timely verbal and written communication
• Provide sight translation of patient care related documents
• Provide document translation of limited patient-related materials

• Educate staff in use of interpreter and available interpretation services
• Communicate staff and patient/family needs
• Collaborate with medical providers/critical staff to inform and guide decisions
• Partner with program staff to ensure cultural and linguistic requirements are met
• Advocate for patients/families to facilitate continuity of care
• Provide recommendations to departmental leadership to ensure adequate services for non-English-speaking patients and families

• Coordinate interpretation assignments effectively
• Maintain schedules and logs to track progress and productivity
• Document interpretation assignments in required systems and databases
• Facilitate distribution, coordination, and assignment of day-to-day activities among staff under leadership guidance
• May assume additional duties beyond those outlined

• Anticipate and respond to customer needs; follow up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior
• Partner with all team members to achieve goals
• Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment
• Demonstrate flexibility and willingness to change
• Identify opportunities to improve clinical and administrative processes
• Make appropriate decisions using sound judgment
• Use resources efficiently
• Seek cost-effective approaches

Safety

• Speak up when unsafe behavior or performance is observed
• Validate information needed for decision making or documentation
• Take time to resolve uncertainties
• Demonstrate accurate, clear and timely communication
• Promote safety for patients, families, visitors and co-workers
• Attend to important details and self-check performance

Primary

Location:

District of Columbia-Washington

Work Locations: CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010

Job: Administrative Support / Customer Service

Organization: Position Status: R (Regular) - FT - Full-Time

Shift: Day

Job Posting

Full-Time Salary Range: 45,614.40 - 76,024

Note:

The line may contain an equal opportunity statement originally linked as part of the posting. If removing, ensure the content remains compliant with EEO requirements.

Childrens National Hospital is an equal opportunity employer. The hospital evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The pay transparency poster and related information should be reviewed in accordance with policy.