More jobs:
Hybrid Service Desk Agent; Tier 1 – Windows, macOS & VPN
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-03-14
Listing for:
Government Technical Services Corporation
Full Time
position Listed on 2026-03-14
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
A technology services provider is seeking experienced Service Desk Agents, Tier 1 to deliver hybrid IT support in Washington, DC. Candidates should have at least three years of Service Desk experience, with proficiency in supporting macOS and Microsoft 365. Responsibilities include troubleshooting applications, managing service tickets, and providing technical support to a distributed government enterprise. The role offers a hybrid work model with onsite and telework options.
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