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IT Support

Senior Service Desk Tier 3 - Hybrid IT & Power BI

Job in Washington, District of Columbia, 20022, USA
Listing for: Government Technical Services Corporation
Full Time position
Listed on 2026-03-14
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading technology solutions provider seeks a highly experienced Service Desk Analyst, Tier 3 in Washington, DC. This role involves conducting root cause analysis for incidents, building performance dashboards, and supporting enterprise systems. Candidates should have over five years of experience with Windows/macOS support and Active Directory, along with skills in automated processes using Power Shell and Power BI. The position requires collaboration with various teams in a hybrid work setting.
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Position Requirements
10+ Years work experience
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