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Field Systems Engineer; Windows​/Endpoint

Job in Washington, District of Columbia, 20022, USA
Listing for: Lumen Solutions Group Inc.
Full Time position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    IT Support, Hardware Engineer
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Field Systems Engineer (Windows / Endpoint Support)

We are looking for a Field Systems Engineer (Windows / Endpoint Support) to support the deployment, configuration, and maintenance of Windows-based systems across operational environments. This role requires a hands‑on professional who is comfortable working onsite at labs, depots, and onboard equipment locations, with frequent travel as needed.

Key Responsibilities
  • Perform system imaging, Windows OS installation, configuration, and patch management
  • Install and upgrade applications; perform drivers and BIOS updates
  • Install and configure SQL Server as required
  • Troubleshoot tablets, POS devices, and peripheral connectivity issues
  • Configure and resolve Wi‑Fi and cellular network connectivity problems
  • Manage and maintain endpoints using Microsoft Intune and SCCM
  • Create, update, and maintain technical procedures and documentation
  • Provide hands‑on field support at crew bases, depots, labs, and onboard equipment locations
  • Ensure systems are updated, secure, and operating efficiently
Required Qualifications
  • High School Diploma or Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
  • 2+ years of experience building, imaging, and supporting Windows-based systems
  • Experience with endpoint deployment and lifecycle management
  • Strong troubleshooting skills across hardware, OS, and connectivity issues
  • Excellent communication and documentation skills
  • Ability to travel frequently to various operational locations
  • Ability to lift and carry equipment up to 50 lbs
Preferred Qualifications
  • Experience supporting Point‑of‑Sale (POS) or operational field equipment
  • Power Shell scripting experience (1+ year preferred)
  • Familiarity with enterprise device management environments
Work Environment
  • Onsite work at Washington, DC (Lab) and Philadelphia (Depot) locations
  • Travel to various operational sites as required, including field and onboard environment
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