Event Technology Manager

With Us, You’ll Find

• A firm where everyone belongs:
  Our award-winning culture prioritizes warmth and authenticity — we encourage you to be yourself!
• Enthusiasm for all perspectives:
  We’re smarter and stronger when everyone has a voice and a seat at the table. We welcome unique viewpoints and ideas, and we make opportunities for you and your career to thrive.
• Support to feel your best and do your best:
  Wellness is integral to building a successful career and a rich life. That’s why our benefits program supports your physical, emotional, mental, and financial health, with an emphasis on work‑life balance.
• Real rewards for real work:
  We offer generous compensation packages that recognize hard work and excellence.

The Event Technology Manager is responsible for owning and leading the firm’s event technology program, including the strategy, roadmap, standards, and delivery of event websites, mobile applications, and related digital event experiences. This role serves as the primary owner and decision‑maker for the Cvent platform and integrated event technologies, overseeing planning, timelines, and execution to ensure consistent, high‑quality delivery across all firm events.

Serving as the project manager and escalation point for event technology operations and workflows, this position partners closely with Marketing, Events, Business Development and Technology teams to align event goals, attendee needs, and business objectives. The Event Technology Manager directly oversees the Event Technology Specialist and operates as an internal delivery and support function for marketing initiatives, exercising judgment on when to leverage additional internal or external resources to meet business needs and timelines.

While this role provides program leadership and oversight, the Event Technology Manager is expected to remain hands‑on, directly supporting or executing complex, high‑priority, or escalated technology builds.

• Own the event technology roadmap, standards and operating model, ensuring consistent platform usage, scalability, and continuous improvement across all firm events.
• Lead intake, prioritization, and scoping of event technology requests to align with business priorities and available resources.
• Build and manage detailed project plans for complex and high‑profile events, personally leading or directly supporting hands‑on execution of event websites, mobile apps, registration workflows, and attendee management experiences.
• Design, build, and maintain event websites and mobile apps with a focus on usability, performance, and accessibility.
• Collaborate with senior leaders to align and drive user experience strategy for event technology platforms, clearly presenting concepts, recommendations, and trade‑offs to stakeholders up to the executive level.
• Conduct quality control and quality assurance reviews to ensure alignment between CVENT data and Salesforce data, including registration, attendee status, and reporting. This includes final review and approval of builds.
• Develop reusable UX deliverables, templates, and documentation to support efficiency and consistency across events.
• Proactively identify opportunities to improve event technology processes, tools, and attendee experiences.
• Stay current on CVENT platform enhancements, UX/UI trends, and event technology innovations.
• Provide direct management and prioritization for the Event Technology Specialist, and assess capacity and complexity to determine when additional internal or external resources are required to support marketing and business development initiatives.
• Provide coaching, feedback, and professional development for team members, promoting best practices, innovation, and consistent use of established design systems.
• Serve as the primary escalation point for event technology issues throughout the event lifecycle, stepping in directly to resolve critical or time‑sensitive issues when necessary, including during live events.

• Bachelor’s degree
• At least ten (10) years of related work experience
• CVENT certified or advanced proficiency required
• Advanced knowledge of event management…