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HelpDesk/Support Technical Support

M365 Tier 1 Helpdesk Engineer — Fast-Paced IT Support

Job in Washington, District of Columbia, 20022, USA
Listing for: True Tandem
Full Time position
Listed on 2026-02-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A technology solutions provider in Washington, DC is seeking an IT helpdesk professional. This role involves serving as the first point of contact for customer inquiries and assisting with Microsoft 365 products. The ideal candidate is a US citizen with a relevant bachelor's degree and possesses strong customer service skills. Responsibilities include managing support tickets and providing assistance with troubleshooting.

Join a diverse team committed to innovation and customer success.
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