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IT Help Desk Technician — Level 1
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-02-01
Listing for:
A1fed
Full Time
position Listed on 2026-02-01
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
A federal support organization based in Washington, D.C. is seeking a Level 1 support specialist with 2-5 years of experience in end-user support in a Microsoft-centric environment. Responsibilities include providing support via multiple channels and resolving issues within two business days. Required skills include Windows 10 troubleshooting, Active Directory management, and effective communication abilities. This full-time position operates during business hours from 8:30 a.m. to 5:30 p.m. local time, Monday to Friday.
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