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HelpDesk/Support Technical Support

Help Desk Specialist II - Expert Support & Escalations

Job in Washington, District of Columbia, 20022, USA
Listing for: Computer World Services Corp. (CWS)
Full Time position
Listed on 2026-02-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 59000 - 70000 USD Yearly USD 59000.00 70000.00 YEAR
Job Description & How to Apply Below
A technology services company located in Washington, DC, is seeking a Help Desk Specialist II to provide advanced technical support and customer service. This role involves resolving complex issues, assisting users through multiple channels, and leading junior support staff. Candidates should possess a High School Diploma and have a minimum of four years in customer or technical support. The position offers a salary range of $59,000 - $70,000 per year and requires an ability to obtain a Public Trust clearance.
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