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AI Engineer Product Designer

AI Customer Experience Manager - Omni-Channel & Product

Job in Washington, District of Columbia, 20022, USA
Listing for: SiriusXM
Full Time position
Listed on 2026-02-01
Job specializations:
  • IT/Tech
    AI Engineer, Product Designer
Salary/Wage Range or Industry Benchmark: 103300 - 115000 USD Yearly USD 103300.00 115000.00 YEAR
Job Description & How to Apply Below
A leading audio entertainment company seeks a Manager, Listener Care - AI Customer Experience to drive intelligent customer engagement and enhance service experiences. Ideal candidates should have over 5 years of project management experience in omni-channel contact centers and AI technology. Responsibilities include developing product roadmaps, collaborating with engineering and marketing teams, and analyzing performance data to optimize customer journeys.

Compensation ranges from $103,300 to $115,000 depending on qualifications and experience.
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