Senior Digital Specialist, Service Architecture and Design - Public Infrastructure & Services

Overview

Senior Digital Specialist, Service Architecture and Design – Public Infrastructure & Services

Job #: req
35494
Organization:
World Bank
Sector:
Digital Development
Grade: GG
Term: 4 years 0 months
Recruitment Type:
International Recruitment

Location:

Washington, DC, United States
Required Language(s):
English
Preferred Language(s):
Closing Date: 2/6/2026 (MM/DD/YYYY) at 11:59pm UTC

VPU Context: The WBG Digital and AI Vertical Vice Presidency is responsible for getting the right public and private sector solutions to our operational teams and to our clients, and to produce scalable impact. Its mandate is to deliver knowledge for impact to enable and support the WBG to achieve its goals in support of our mission and specifically: providing guidance on creating more and better jobs;

supporting foundational infrastructure including digital and human capital, policy environment, and private sector mobilization; focusing on agribusiness, healthcare, infrastructure, manufacturing, and tourism; and support and accelerate specific targets such as M300, Health 1.5bn, and SP 500. Digital and AI Vertical is critical to the WBG mission and mandate by enabling the use technology and its capabilities to support clients and teams.

The VPU’s objectives in driving outcomes include replicating and scaling effective solutions, enhancing thought leadership and innovation, and delivering timely knowledge to client teams.

Department Context: The World Bank’s Digital Public Infrastructure & Services (DPI & Services) Department helps countries build high-impact, user-centric services s includes leveraging expertise in digital public infrastructure (DPI) and service delivery to support digitalization across sectors and unlock benefits for people, businesses, and governments. The DPI & Services Department is also home to the cross-department Identification for Development (ID4D) and Digitalizing Government-to-Person-Payments (G2

Px) programs, and the new World Bank Group Global DPI Program.

The DPI & Services Department provides holistic support for digital services with a focus on (1) digital service building blocks, including DPI systems (digital identity, trust services, and data sharing) and integrated architecture for digital public services, (2) enablers, including leadership and policy, service design, and capacity building, and (3) adoption of digital services across sectors, including a focus on digital G2P payments, social protection, financial inclusion, health, agriculture, and women’s economic empowerment.

As part of the Digital & AI Vertical Vice Presidency, the DPI & Services Department contributes to the World Bank’s broader mission of enabling digital economies and societies through two pillars:
Digital Foundations (e.g., data infrastructure, AI, cybersecurity) and DPI and Services (e.g., digital government, digital economy, digital society). The program is also aligned with cross-cutting priorities such as gender, climate, and FCV contexts.

• Strategic Leadership and Innovation: Provide technical assistance to World Bank’s client countries and support design and implement digital government and digital services blueprints and roadmaps to enable data- and user-driven and integrated service delivery. Advise and support with development of the DPI and digital public services strategies, policy and institutional design, design and transformation blueprint/s, technology & architecture guidance, frameworks, service standards, approaches and tools (and other templates and ‘how to’ advisory) to support with digital service design and implementation.
  
  Advise on the design and implementation strategies by fostering partnerships of governments, academia, and the private sector, focusing on capacity and innovation opportunities. Advise on emerging trends and practices, global proven practices to be considered, explored, and piloted with to support clients design future-fit public service delivery (AI-powered digital services).
• Service Architecture and Design: Advise and provide guidance to clients’ digital teams on defining, designing and architecting digital services products, in…