Quality Assurance Manager — IT Help Desk Leader

An established industry player is seeking a Quality Assurance Manager to oversee IT help desk operations. This pivotal role involves developing and implementing quality assurance processes, ensuring compliance with standards, and leading a team to deliver exceptional support services. The ideal candidate will possess strong analytical skills, a deep understanding of help desk operations, and the ability to foster a culture of continuous improvement.

Join a dynamic team that supports a vital government program, ensuring top-notch service for thousands of users. If you're passionate about quality management and eager to make a significant impact, this is the opportunity for you.
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