Gov IT Service Desk Manager — xOps Lead
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-01-29
Listing for:
NCI
Full Time
position Listed on 2026-01-29
Job specializations:
-
IT/Tech
IT Project Manager, IT Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
A leading technology solutions provider is seeking a Service Center Manager in Washington, D.C. to oversee the Service Desk and ensure efficient IT support for federal agencies. The ideal candidate will have at least 8 years of experience managing a service desk, possess an ITIL 4 certification, and demonstrate strong skills in customer satisfaction and incident management. This role requires a proactive leader dedicated to improving operations and enhancing service delivery.
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