Senior Manager, Intelligence

Overview of the Role

The Salesforce Competitive Intelligence team is seeking a curious self-starter to fill the role of Sr. Manager on our scale team. This person will be aligned with the Pub Sec OU to identify and provide competitive insights that will help drive the strategy and success of the Sales team through competitive deal support, programs and initiatives. The ideal candidate will easily toggle between research, insights, deal support, and program execution.

This individual takes pride in helping Salesforce win.

This position requires strong written and verbal communication as well as organizational skills, and the ability to manage deliverables across cross-functional teams. Key qualities for success in this role include: identifying and understanding the competitive landscape of a Sales team, developing a mutual stakeholder relationship with OU leadership, managing complex business processes, analytical problem-solving skills, tech‑savvy and excellent troubleshooting skills, entrepreneurial drive and work ethic, results orientation, and a demonstrated ability to add value and succeed in a fast‑paced environment.

• Think strategically to provide advice to senior sales leadership.

• Identify gaps, recommend actions to sales leaders, set a plan and drive the execution.

• Act as first point of contact for competitive sales topics for the OU, engaging and collaborating with other supporting functions to improve our win rates.

• Define and execute competitive programs for Pub Sec.

• Provide proactive / reactive deal support to sales teams in specific competitive opportunities within Pub Sec.

• Identify, develop, and deliver enablement to arm the Sellers with competitive strategies to win.

• Stay tuned to market signals (competitive messaging, trends, etc) to identify opportunities to engage.

• 5+ years of pre‑sales, technical or implementation experience (e.g. solutions engineer, enterprise architect, technical architect, implementation specialist, solutions consultant).

• Pre‑sales (SE/TA/EA) or implementation experience in Pub Sec

• Deep understanding of Salesforce and / or its competitors’ products

• Have strong communication and presentation skills.

• Display strong leadership, networking, relationship‑building and influencing skills.

• Ability to work both independently and in a larger team setting.

• High sense of urgency to respond to critical business questions.

• Curious, analytical, innovative, and wildly creative — with the execution skills to make it happen.

• BS in Computer Science, Information Management, Business Management, or equivalent work experience.

• Understanding of Salesforce’s sales processes are highly preferable.
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