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Technical Support HelpDesk/Support

Member Success & Technical Support Lead

Job in Washington, District of Columbia, 20022, USA
Listing for: National Association for the Education of Young Children
Full Time position
Listed on 2026-01-28
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
A nonprofit organization in Washington DC is seeking a dedicated Customer Success Specialist to serve as the primary subject matter expert for customers. This role will ensure a seamless experience with the organization's services through technical support, process improvement, and training. The ideal candidate has a bachelor’s degree, at least 3 years of relevant experience, and proficiency in Salesforce. The position requires hybrid work, with at least 3 days on-site per week.
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