Engineer - Technical Lead

Overview

Location:
Washington, DC

Public Trust

The Engineer Technical Lead will support and manage Microsoft Endpoint Configuration Manager (MECM) and Admin Studio to optimize endpoint management processes. In this role, you will lead technical efforts related to the deployment, configuration, and maintenance of enterprise-level systems. You will also be responsible for developing scripts to automate processes and improve efficiency. This role combines hands-on technical work with leadership in guiding and mentoring a team, ensuring the smooth execution of endpoint management tasks and services.

• Lead the administration and support of Microsoft Endpoint Configuration Manager (MECM), managing software deployments, updates, patches, and configurations across the organization.
• Develop and maintain MECM configurations and collections for efficient deployment of operating systems, applications, and patches.
• Troubleshoot and resolve issues related to MECM clients, deployment failures, and other endpoint-related issues.
• Monitor and maintain MECM infrastructure and ensure it meets organizational needs for scalability, security, and performance.
• Lead the implementation and configuration of Admin Studio to support application packaging, deployment, and software virtualization.
• Collaborate with application owners to create, test, and deploy application packages in Admin Studio.
• Ensure compatibility of applications with endpoint systems and manage packaging processes to streamline deployment.
• Develop, test, and maintain scripts (e.g., Power Shell, Batch, VBScript) to automate system management tasks such as software deployments, configuration changes, and system updates.
• Use scripting to improve efficiency in managing endpoint devices, reduce manual intervention, and ensure consistency across deployments.
• Work with other team members to identify areas where automation and scripting can improve workflow efficiency.
• Work closely with security teams to ensure endpoints are compliant with security policies, patches, and software updates.
• Support endpoint configuration for compliance monitoring and reporting.
• Ensure all endpoints are adequately protected from vulnerabilities and potential threats.
• Create and maintain documentation for MECM configurations, packaging processes, and automation scripts.

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• 3-5 years of experience in endpoint management, with at least 2 years of hands-on experience supporting Microsoft Endpoint Configuration Manager (MECM) and Admin Studio.
• Proven experience developing and maintaining scripts for endpoint automation (e.g., Power Shell, Batch, VBScript).
• Experience in application packaging and deployment using Admin Studio or similar tools.
• Familiarity with Active Directory, Group Policy, and other endpoint management technologies.
• Expertise in Microsoft Endpoint Configuration Manager (MECM) for software deployment, patch management, and operating system deployment.
• Proficient in scripting languages such as Power Shell, Batch, or VBScript for task automation and configuration management.
• Knowledge of Admin Studio for application packaging, deployment, and testing.
• Experience with endpoint security management, including software patching and compliance reporting.
• Familiarity with SQL queries for reporting and troubleshooting in MECM.
• Knowledge of Windows Server and Windows OS configurations and management.
• Strong troubleshooting skills for resolving deployment failures, configuration issues, and system performance problems.
• Ability to think critically and identify solutions that improve processes and enhance operational efficiency.
• Strong leadership and mentoring skills to guide junior engineers and cross-functional teams.
• Excellent communication skills to collaborate with business stakeholders and technical teams.

• Certifications:
• Microsoft Certified:
  Modern Desktop Administrator Associate or other Microsoft certifications related to endpoint management.
• Admin Studio Certification or similar packaging tool certification.
• ITIL Foundation or similar IT service management…