ServiceNow Business Analyst
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-01-26
Listing for:
Conviso Inc.
Full Time
position Listed on 2026-01-26
Job specializations:
-
IT/Tech
IT Business Analyst, Systems Analyst, IT Consultant, Data Analyst
Job Description & How to Apply Below
Conviso Inc is looking to hire Service Now Business Analyst
. This role comes with benefits, 401K & some accrued PTO. The Ideal candidate should have at least 1 year of experience as a business analyst for Service Now
Title
:
Service Now Business Analyst
Requirement: At least 1 year of experience as a business analyst for Service Now
Preferred
Skills:
Certified System Administrator (CSA)
Expected Deliverables: Roadmaps, R&D findings, Epic and Sprint planning, backlog grooming, user stories, OCM documentation creation, go-live activity checklist
Education: 4 years BS/BA
Required Skills:
- Demonstrated, specific experience with:
- Working in the Service Now platform, in at least one of the following modules: HRSD, ITSM, WSD, or GRC.
- Strong communication skills with both technical and non-technical audiences.
- Eliciting, analyzing, and documenting business and functional requirements for Service Now.
- Experience facilitating discovery workshops, stakeholder interviews, and product backlog grooming.
- Facilitating requirements gathering sessions to create user stories
- Experience creating functional specifications, wireframes, process maps, and supporting UAT.
- Ability to translate business requirements into Service Now configuration and development needs.
- Working in a Waterfall and/or Agile/Scrum environment and support project delivery.
- Developing training materials and providing training.
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