Administrative and Operations Support Specialist

Overview

Bryce Tech is a trusted leader in complex technology domains, delivering data-driven solutions in aerospace, biosecurity, and defense. We specialize in systems engineering, advanced analytics, R&D programs, and strategic advisory support. Our clients – including NASA, DoD, HHS, DHS, and other civil and national security agencies – rely on us to drive mission success and accelerate innovation. Bryce Tech has been recognized in the Washington Technology Fast 50 ranking of top high-growth small businesses for five consecutive years and received a Gov Con Contractor of the Year Award in 2025, underscoring our strong growth, competitive positioning, and excellence in federal contracting.

With a proven track record of winning sought-after contracts, scaling high-performance teams, and executing on critical government missions, Bryce Tech presents a compelling opportunity for strategic partnerships in the Gov Con space.

• Administrative & Team Operations Support:
  Provide comprehensive administrative and operational support to a core human capital consulting team, serving as the primary coordinator for internal operations.
• Calendar & Meeting Coordination:
  Independently manage calendars, schedule internal and client-facing meetings, coordinate availability, distribute agendas, and track follow-ups.
• Meeting Minutes & Action Tracking:
  Attend internal and client-facing meetings as needed to capture accurate meeting minutes, action items, and decisions.
• Work Tracking &
  
  Risk Management:
  
  Maintain work trackers, task lists, and internal schedules; proactively identify risks, bottlenecks, or gaps and recommend solutions.
• Process Improvement:
  Anticipate team needs and take initiative to improve workflows, coordination, and operational efficiency.

• Documentation, SOPs & Assessments:
  Support multiple internal and client-facing assessments, including maintaining documentation, schedules, and tracking processes.
• Develop SOPs:
  Develop, organize, and maintain Standard Operating Procedures (SOPs) for up to seven distinct assessment processes.
• Documentation Quality:
  Ensure assessment materials, guidance, templates, and documentation are current, accurate, and accessible.
• Deliverables Coordination:
  Coordinate assessment-related deliverables and support consultants in meeting internal and client deadlines.

• SharePoint & Knowledge Management:
  Own and manage team SharePoint sites, ensuring content is current, logically organized, and user-friendly.
• Documentation Management:
  Upload, version, and archive documents in accordance with internal governance and records management processes.
• Knowledge Stewardship:
  Serve as a knowledge-management steward by organizing reference materials, guidance, templates, and internal resources.
• Information Architecture:
  Continuously improve information architecture and document accessibility to support team efficiency.

• Onboarding & Internal Coordination (Team Enablement):
  Lead operational onboarding for new team members, including:
• Coordinating access to systems and tools
• Updating org charts, team rosters, and internal documentation
• Supporting Outlook setup, distribution lists, Teams channels, and Planner access
• Serve as a go-to resource for internal questions related to processes, documentation, and team operations
• Take care of the team by ensuring operational readiness, continuity, and consistency across day-to-day activities

• Microsoft 365 & Collaboration Tools:
  Heavily leverage Microsoft 365 tools (Outlook, Teams, SharePoint, Planner, PowerPoint) to support team coordination and delivery.
• Presentations & Dashboards:
  Create and maintain presentations, trackers, dashboards, and planning artifacts.
• Workflows & Practices:
  Help define, document, and reinforce consistent workflows and organizational practices across collaboration platforms.

• Emerging Tools, AI & Internal Initiatives (Minerva):
  Actively support internal initiatives related to AI-enabled tools and platforms, including Minerva / ChatGPT-based knowledge and workflow tools.
• Content Organization:
  Assist with organizing inputs, documentation, prompts, and content that support internal, consultant-facing AI platforms.
• Operationalize AI Tools:
  Partner with team leadership to operationalize AI tools into repeatable workflows, documentation, and knowledge-sharing practices.
• Continuous Improvement:
  Stay engaged with evolving internal tools and contribute to continuous improvement of team enablement capabilities.

• 2–5 years of experience in an administrative, operations, or program support role
• Experience supporting consulting teams, human capital initiatives, or government environments
• Demonstrated ability to operate independently, manage competing priorities, and proactively improve processes
• Advanced proficiency with Microsoft 365 (Outlook, Teams, SharePoint, Planner, PowerPoint)
• Experience capturing meeting minutes, tracking action items, and managing operational deliverables
• Strong organizational and problem-solving skills
• Excellent written…