Information Technology Specialist - Sharepoint Admin - USCG

Overview

The Rehancement Group, Inc. (TRG), is a professional services and consulting firm committed to our Government customers. We provide highly qualified professionals to support the mission of our clients. TRG is seeking an Information Specialist - SharePoint Admin to provide support to the U.S. Coast Guard CG-SID team.

Position Overview: The Information Technology Specialist (PT) provides part-time IT and collaboration platform support to the U.S. Coast Guard CG-SID team by sustaining and improving a SharePoint-based knowledge environment and enabling effective information access, workflow efficiency, and reporting transparency. This role supports operational continuity by maintaining content structure and usability, strengthening documentation practices, and implementing low-risk improvements that reduce manual effort and improve performance.

Location: Onsite / Hybrid - U.S. Coast Guard Headquarters (USCG HQ)

Address: 2703 Martin Luther King Jr. Avenue, SE, Washington, DC 20593

Hours: 08:00 - 16:00, Monday through Friday (with flexibility to support mission needs)

Clearance: Ability to obtain and maintain DHS/USCG Public Trust / Suitability

Citizenship: U.S. Citizen (required)

Employment Type: Part-Time (PT)

Client: U.S. Coast Guard - Office of Acquisition Support and Systems Engineering Policy (CG-SID-9)

The Information Technology Specialist contributes to day-to-day portal sustainment and continuous improvement initiatives, including process automation, dashboarding, and light data integration efforts that enhance visibility into recurring deliverables, governance artifacts, and program execution activities.

Key Outputs:

• A well-organized SharePoint portal environment with consistent structure and reliable content maintenance
• Routine portal updates completed on schedule with minimal disruption to users
• Improved navigation and organization standards that support accessibility and continuity
• Automation enhancements that reduce manual, repetitive tasks and improve timeliness of routine actions
• Basic dashboards or reporting views that improve visibility and decision support
• Clearly written user guides and sustainment documentation enabling repeatable portal practices

• Maintains and supports a SharePoint-based portal environment to ensure information is organized, current, and accessible to authorized users.
• Performs structured content management actions such as
  • uploading, publishing, and linking documents
  • maintaining document library structure and folder taxonomy
  • applying naming conventions and version control practices
  • ensuring content accuracy and currency through scheduled updates
• Supports routine portal updates (e.g., monthly refresh activities) and ensures key program information remains discoverable and easy to navigate.
• Troubleshoots common usability and access issues within the portal environment and coordinates resolutions with stakeholders as needed.

• Improves portal usability by strengthening information architecture, including:
  • logical site layout and navigation design
  • consistent metadata and tagging approaches (where applicable)
  • structured file organization that supports retrieval and auditability
• Develops recommendations to improve organization and reduce duplication of content across shared locations.
• Assists in establishing repeatable practices for publishing, archiving, and maintaining key program artifacts.

• Identifies opportunities to reduce manual administrative burden using low-code/no-code tools and automation techniques, such as:
• automated reminders and task prompts
• recurring workflow triggers and approvals (where supported)
• streamlined intake and tracking processes
• Develops and maintains lightweight automation solutions that support operational efficiency while staying within Government constraints and technical guardrails.
• Documents automated workflows and provides basic user guidance to support continuity and adoption.

• Supports development of basic dashboards or reporting views to improve visibility into program execution artifacts, recurring deliverables, and tracking products.
• Assists in creating or refining reporting outputs that consolidate information across common sources (e.g., trackers, logs, or reporting sheets) to improve:
  • timeliness
  • accuracy
  • leadership-level usability
• Supports light data analysis and formatting improvements that strengthen reporting consistency and reduce rework.

• Produces quick-reference guides and process documentation to help users navigate and use the SharePoint environment effectively.
• Develops basic "how-to" instructions and standard procedures for:
• uploading/publishing content
• using standardized templates
• following naming/version conventions
• sustaining dashboards or automated workflows
• Supports…