Unified Communications Engineer Security Clearance

Position: Unified Communications Engineer with Security Clearance
Description What You'll Get to Do:
As a Unified Communications Engineer, you will handle complex technical challenges, lead UC implementations, and oversee platform upgrades. You will play a key role in ensuring optimized communication services across the enterprise.

Key Responsibilities:

* Develop and deploy UC solutions, including VoIP, SIP, and cloud-based communication platforms

* Lead engineering designs and technical refresh projects that directly impact mission success

* Collaborate with vendors, service providers, and IT teams to ensure smooth UC operations

* Work closely with security teams, network engineers, and support staff to improve system integration

* Troubleshoot system failures and accessibility issues

* Draft Standard Operating Procedures (SOPs) for UC operations

* Develop and maintain knowledge base articles, handling "how to" inquiries

* Perform system upgrades and apply upgrades and patches to Cisco Unified Communications Manager (CUCM) and IOS upgrades on UC systems

* Support UC Knowledge Management (KM) by entering solutions into the knowledge database

* Make recommendations to enhance efficiency in UC monitoring, management, and overall operations

* Implement emerging UC technologies

* Apply security protocols, encryption, and compliance with industry standards (NIST, DoD security guidelines, STIGs)

* Work independently in remote locations, functioning as a primary engineering and network troubleshooting resource

* Resolve UC-related tickets escalated to the engineering team and coordinate resolutions across UC Operations staff

* Conduct root cause analysis

* Implement encryption, security protocols, and compliance measures (e.g., NIST, DoD guidelines, STIGs)

* Configure, deploy, manage, and maintain UC monitoring systems to ensure service availability and performance

* Mentor junior staff, provide leadership in UC implementations, and optimize system performance

* Participate in project management for major upgrades and refresh cycles Requirements You'll Bring These

Qualifications:

* TS/SCI security clearance with the ability to obtain a CI poly

* Expertise in Cisco Unified Communications Manager and UC operations

* Network administration/engineering experience

* IAT II certification (mandatory)

* CCNA certification and ITIL v4 Foundations (desired)

* Strong troubleshooting and problem-solving skills

* Ability to work independently and provide technical leadership Minimum

Education & Experience:

One of the following:
* High School/GED + 9 Yrs

* Associates + 7 Yrs

* Bachelors + 5 Yrs

* Masters + 3 Yrs

* PhD + 1 Yrs
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at Bison Group that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities.

Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At Bison Group, you will receive comprehensive benefits such as healthcare, wellness, financial, retirement, family support and time off benefits. Since this position can be worked in more than one location, the range shown is the national average for the position:
The proposed salary range for this position is: $140,000 - $190,000 Bison Group - Mission First. People Always At Bison Group LLC, we're more than a defense contractor - we're a people-focused small business with a strong culture built on trust, respect, and impact. We value every member of the team, foster open communication without the layers of a big corporation, and stand firmly behind our commitment to the veteran community through real, tangible action.

When you join Bison Group, you're not just filling a role - you're stepping into a mission-critical environment where your work directly supports the Department of Defense, and national security objectives. Here, your skills are recognized, your growth is encouraged, and your contributions have a clear purpose. Why Candidates Choose Bison Group:
* A small business culture with transparency, flexibility, and leadership that listens.

* A proven commitment to veterans and professionals who have served.
* The opportunity to grow your skills in multi-source intelligence, biometrics, and identity intelligence.
* Work that directly impacts national defense, homeland security, and operational success.
* A team environment where every individual matters, and the mission comes first. Bison Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by applicable law.