Deputy Director - Infrastructure and Operations

Overview

Lead the IT Division's Infrastructure and Operations organization and set the vision for help desk operations; networking; email and other external collaboration systems; mobile device management; audio/visual and conferencing capabilities; and data center and cloud infrastructure operations to deliver high-performing services to the Board. Direct infrastructure transformation initiatives including cloud platform strategy across multiple providers to build scalable, resilient systems with optimized costs through Fin Ops practices.

Establish infrastructure-as-code standards, platform security controls, and comprehensive network architectures that meet evolving business demands while ensuring operational excellence. Develop and execute strategies that modernize the Board's technology foundation, enhance security posture, and enable business continuity and reliability. Serve as a trusted partner to Board business leaders on information technology issues and efforts. Stay current with emerging technologies and implement innovative solutions that balance operational stability with technological advancement.

Demonstrate strong leadership skills to manage and develop the IT workforce. Effectively manage vendor relationships with cloud providers and other technology partners to maximize infrastructure value, innovation opportunities, and meet the Board's capability needs.

Lead the IT Division's Infrastructure and Operations organization and set the vision for help desk operations; networking; email and other external collaboration systems; mobile device management; audio/visual and conferencing capabilities; and data center and cloud infrastructure operations to deliver high-performing services to the Board. Direct infrastructure transformation initiatives including cloud platform strategy across multiple providers to build scalable, resilient systems with optimized costs through Fin Ops practices.

Establish infrastructure-as-code standards, platform security controls, and comprehensive network architectures that meet evolving business demands while ensuring operational excellence. Develop and execute strategies that modernize the Board's technology foundation, enhance security posture, and enable business continuity and reliability. Serve as a trusted partner to Board business leaders on information technology issues and efforts. Stay current with emerging technologies and implement innovative solutions that balance operational stability with technological advancement.

Demonstrate strong leadership skills to manage and develop the IT workforce. Effectively manage vendor relationships with cloud providers and other technology partners to maximize infrastructure value, innovation opportunities, and meet the Board's capability needs.

• Owns the enterprise cloud platform strategy, architecture, and operational model; establishes infrastructure-as-code practices, deployment pipelines, and platform security controls that ensure secure, resilient cloud environments; implements cloud financial management disciplines to optimize spending while meeting performance requirements; provides enterprise-wide shared services including monitoring, logging, and container platforms; establishes cloud governance frameworks that balance innovation with regulatory compliance.
• Provides executive leadership for the organization's technology continuity and disaster recovery program; establishes enterprise-wide resilience strategies that ensure critical infrastructure services remain operational during disruptive events; and directs testing and simulation exercises to validate recovery capabilities.
• Leads the development of the Infrastructure and Operations function strategy and roadmap; ensures its integration with the Board's strategic planning processes and resulting execution plans.
• Develops and executes strategic infrastructure consolidation initiatives across disparate technology environments; identifies opportunities to standardize platforms, eliminate redundancies, and optimize resource utilization; leads complex migration projects to rationalize infrastructure footprint while improving operational efficiency, enhancing security posture, and reducing total cost of ownership.
• Serves as a trusted partner to business leaders and builds strong relationships to develop a clear understanding of infrastructure requirements; ensures delivery of services to meet those needs and can respond with agility to changing business priorities. Uses influence and negotiation skills to create synergies across the enterprise to enable cost-effective and robust shared solutions.
• Stays current of new technologies and platforms and provides direction on what emerging technologies will be introduced and integrated within the enterprise.
• Provides leadership, coaching, and direction to the IT leadership team and staff. Sets priorities, ensures accountability, reviews work products, facilitates talent management and…