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HelpDesk/Support Technical Support

Help Desk Shift Lead - Senior IT Support & Mentoring

Job in Washington, District of Columbia, 20022, USA
Listing for: Computer World Services Corp. (CWS)
Full Time position
Listed on 2026-01-24
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 65000 USD Yearly USD 55000.00 65000.00 YEAR
Job Description & How to Apply Below
A technology services organization seeks a Help Desk Specialist I Shift Lead in Washington, D.C. This role is pivotal for providing technical and customer support, guiding junior staff, and ensuring quality across customer interactions. Candidates should have 2-4 years of IT support experience and a High School Diploma. The position offers a salary between $55,000 and $65,000 annually. Join a team focused on continuous improvement and customer satisfaction in a fast-paced environment.
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Position Requirements
10+ Years work experience
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