Help Desk Lead: Senior Support & Team Coach
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-01-24
Listing for:
Computer World Services, Corp.
Full Time
position Listed on 2026-01-24
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Job Description & How to Apply Below
A leading IT services provider is seeking a Help Desk Specialist I – Lead in Washington, DC. In this role, you will provide first-contact technical support and lead a team of Help Desk Specialists. Your responsibilities include managing ticket queues, mentoring junior staff, and ensuring service quality. Candidates should have 2-4 years of IT support experience, a high school diploma, and preferably an ITIL certification.
A competitive salary between $55,000 and $65,000 is offered, along with a commitment to equal employment opportunity.
#J-18808-Ljbffr
Position Requirements
10+ Years
work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×