Senior Solution Consultant, Teamwork Foundations

Senior Solution Consultant, Teamwork Foundations

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a time‑zone overlap with your team, you can choose to work remotely or in an office. Interviews and onboarding are conducted virtually, a part of being a distributed‑first company.

We’re hiring a Solution Consultant with a Teamwork Foundations focus to join our Advisory Services Delivery team as an individual contributor – this is not a managerial role. Atlassian Solution Consultants are experts in Atlassian products, practices, and solutions, delivering guidance to drive value realization for clients that have purchased Advisory Services from Atlassian. Each member of the team is accomplished at delivering performant strategic technical guidance at scale, aligning product capabilities with business needs and desired outcomes.

The Atlassian Advisory Services team is a globally distributed team of Atlassian experts who are passionate about creating customer success. Advisory Services team members engage with our largest strategic and enterprise organizations with some of the most complex business challenges to help them deliver delightful solutions to their users. We provide customer teams with trusted advisors to help orchestrate successful outcomes, providing the highest benefits from their Atlassian investment.

At Atlassian, you'll have an impact on millions of users, fast! We don’t just want to know your opinions – we want to see your ideas in action. We hire great people and then trust them to be great.

• Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers
• Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions
• Identify and promote opportunities for service and product expansion within a client’s organization
• Cultivate deep industry and solution expertise, staying up‑to‑date with evolving best practices that support different types of teams
• Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas
• Partner with non‑customer‑facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers
• Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer‑facing events

• 6-8 years of experience within SaaS companies
• 5+ years of experience in customer‑facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership
• Demonstrated expertise in Teamwork Foundations, including:
  • Experience driving effective team communication and project management with collaboration tools using foundational tools in Atlassian’s Teamwork Collection – Jira, Confluence, Loom, and Rovo
  • Experience with popular best‑in‑breed products in the Teamwork/Collaboration space and Atlassian ecosystem that support enterprise‑wide collaboration
  • Proven ability to implement and optimize teamwork methodologies and tools that align with organizational goals, and enhance team productivity and cohesion
  • Demonstrated capacity for writing goals, identifying strategies and uncovering metrics within complex organizations
• You’re fluent in English, and a second language such as Spanish, French, or Portuguese is nice to have for business communication.

• Comfortable coaching best practices and tailoring curated guidance for stakeholders to facilitate those practices
• Experienced working on cross‑team projects, engaging with Sales, Product, Support, and other teams
• Experienced working with large customers in a consulting or technical expert capacity

To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.

The world’s best teams work better together with Atlassian. From medicine and…