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HelpDesk/Support Systems Administrator

Zendesk ITAM Administrator - SLA-Driven Ticket Expert

Job in Washington, District of Columbia, 20022, USA
Listing for: Collaboredge Inc.
Full Time position
Listed on 2026-01-27
Job specializations:
  • IT/Tech
    HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading tech firm is seeking an ITAM Zendesk Administrator for a hybrid position in Washington, DC. The role involves managing ITAM-related tickets within the Zendesk platform, ensuring accuracy in ticket categorization and communication. Candidates should possess strong skills in Zendesk and IT Asset Management (ITAM), with an emphasis on familiarity with SLA management and reporting tools. A national criminal background check will be required for all selected candidates.
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