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HelpDesk/Support Technical Support IT Support

2nd-Shift Enterprise Helpdesk Specialist

Job in Washington, District of Columbia, 20022, USA
Listing for: Xerox AG
Full Time position
Listed on 2026-01-24
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading technology company in Washington is seeking an Enterprise Helpdesk Analyst to provide exceptional client support by resolving complex technical issues. The role involves working the 2nd shift and requires 2-5 years of experience in technical support, strong problem-solving skills, and knowledge of Windows OS and Microsoft 365. You will act as an escalation point for technicians and maintain quality service through effective communication and documentation.

Competitive salary based on experience and performance.
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