User Experience Designer

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Behavioral health is in crisis. Demand is at an all-time high, and clinicians are drowning in admin work—often spending 3+ hours per day documenting sessions, chasing billing, and wrestling with their EHR.

Jot Psych’s mission is to defeat admin work and let clinicians practice human-centered healthcare.

We already reduce note-taking time by ~90% for thousands of providers. Now we’re expanding into billing, scheduling, e‑prescriptions and more.

We’re looking for a UI/UX Designer to shape the core product experience clinicians use every day.

You’ll partner closely with founders, product, engineering, and customer teams to understand real clinician workflows—then turn those insights into clean, intuitive, elegant product designs.

You’ll thrive here if you:

• Are just as happy refining a complex workflow as you are polishing a high‑fidelity interface.
• Love diving into user behavior and turning messy, real‑world problems into simple experiences.
• Care deeply about visual craft, usability, and the subtle details that make a product feel “right.”
• Get satisfaction from seeing your designs ship quickly and make a tangible impact on clinician time and stress.

Product & UX Design

• Design user flows, wireframes, prototypes, and polished UI for core product features
• Translate complex clinical workflows into simple, intuitive interactions
• Explore multiple solutions, validate assumptions, and iterate quickly

User Research & Insight Gathering

• Join user interviews and observational sessions to understand real workflows
• Conduct lightweight usability tests to validate designs
• Identify both stated and unstated user needs to inform design decisions

Visual Design & Craft

• Maintain consistency across product surfaces while evolving our visual language
• Contribute to our design system (components, patterns, interaction behaviors)

Cross-Functional Collaboration

• Work closely with engineers to ensure smooth handoff and high-quality implementation
• Collaborate with product managers and founders to refine requirements and direction
• Communicate design rationale clearly and gather feedback proactively

We’re looking for a designer with strong product instincts, curiosity about real user behavior, and a high bar for craft.

• 3–7+ years of experience in product/UI/UX design (SaaS experience ideal)
• Ability to take designs from concept → prototype → polished UI → shipped feature
• Comfort participating in user interviews and observational research
• Ability to simplify complex workflows into clean, intuitive experiences
• Strong collaboration and communication skills
• Organized, detail-oriented, and able to move quickly without sacrificing quality
• Experience designing workflow-heavy or healthcare products
• Experience with light marketing or brand design

If you are excited about the role but do not check every box, we still strongly encourage you to apply.

We want to hire as soon as we find the right person.

🏡🌍 This role is remote-friendly with flexibility to work where you’re most effective.

We have a preference for candidates who can occasionally join us in Washington, DC (HQ) or within easy travel distance (New York, Baltimore, Philly).

For candidates outside the DC area, we may bring you in for onboarding, team onsites, or major planning sessions.

This role may remain contract, or may convert to full-time depending on candidate preference and whether it’s a strong mutual fit. We’re open to a range of seniority levels, and compensation will vary accordingly.

• $55–$90 per hour, depending on experience and scope
• Flexible weekly hours (typically 15–40 hours per week)
• Option to remain contract long-term if preferred

If both sides want to move into a full-time role, you can expect:

• $90–$140k+ base salary, depending on experience
• Meaningful equity in the company
• Performance-based bonuses tied to product impact and velocity

• Compl…