Mid-level Help Desk Support Technician

Mid-level Help Desk Support Technician

Job : C-CDAS-24-001

Location: Washington, DC

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large‑scale government operations by leveraging cutting‑edge technology and take your career to the next level.

• Perform technical, operational, and training support to users of personal computers either by telephone or on‑site for PC desktop hardware and software packages.
• Install and test personal computers, printers, and other peripherals, configure the operating system, and load shrink‑wrap programs and other application software.
• Troubleshoot computer problems, perform hardware and software diagnostics, coordinate needed repairs, resolve computer system problems, including coordination between users and components of a local area network, and participate in the evaluation of system configuration and software.
• Other duties as assigned.

• Associate degree or bachelor’s degree (preferred) from an accredited institution OR
• High school diploma or GED equivalent and an additional 5+ years of experience can be substituted for a degree.
• Mid‑level with 3+ years of experience.
• IT
  
  Certifications:
  
  CompTIA Certification A+, Network+, or Security+.
• Secret clearance.

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry‑level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to sharpen skills in addition to hands‑on experience in the global, fast‑changing business world.

At Chenega MIOS, we value our team members and offer them a broad range of benefits.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions, including arms, wrists, hands, and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision.

The employee will normally work in a temperature‑controlled office environment, with frequent exposure to electronic office equipment. During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.

Chenega Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin or protected veteran status and will not be discriminated against on basis of disability. Affidavit plans are available for review by employees and job seekers by contacting our EEO/AA officer at (907) 277‑5706. If you are having technical issues or need an accommodation, please e‑mail us at  Every effort will be made to respond within 24 business hours.

Native preference under PL 93‑638. Drug‑free workplace. We participate in the E‑Verify Employment Verification Program.

Mid‑Senior level

Full‑time

Information Technology