Flow Manager - OUSD

Work Flow Manager – OUSD

Employer:

JMark Services, Inc.

Base pay range: $96,000.00/yr - $/yr

Pentagon / National Capital Region

TS/SCI required

Office of the Under Secretary of Defense for Research & Engineering (OUSD(R&E))

Full-time, Onsite, Government Contract Support

JMark is seeking a forward‑leaning, hyper‑organized, mission‑driven Workflow Manager to support the Office of the Under Secretary of Defense for Research & Engineering (OUSD(R&E)). If you are the kind of person who hears “tasker” and immediately thinks “challenge accepted,” this role is your operational playground.

The ideal candidate is a maestro of correspondence, a guardian of suspense dates, a navigator of CATMS, and an unshakeable voice of clarity for senior leadership. You’ll be the connective tissue that keeps high‑priority actions moving, polished, and delivered with precision.

• Review reports, memos, and correspondence packages for completeness, structure, content, and format.
• Ensure every product is fully responsive, clear, readable, and aligned with the originating request.
• Maintain tactical awareness of all tasks across the organization—proactively seek updates and drive actions to timely closeout.
• Draft, edit, and prepare documents and reports using information drawn from diverse acquisition and program sources.
• Monitor the Correspondence and Task Management System (CATMS) daily.
• Ensure all taskers are appropriately triaged, assigned, tracked, and completed within defined timelines.
• Translate senior leadership decisions into clear, actionable written correspondence for signature.
• Validate composition, coordination, logic flow, and accuracy of documents.
• Assess workload and rapidly shift priorities, routing, or timelines based on mission impacts.
• Evaluate tasks using deep organizational knowledge of OUSD(R&E).
• Track suspense dates proactively and coordinate with assigned offices to drive completion.
• Manage sensitive issues across DoD senior leadership, Military Departments, GAO, IG, CCDRs, OMB, Congress, and industry partners.
• Draft high‑visibility documents requiring independent judgment, flawless formatting, and professional polish.
• Assemble enclosures, references, and all supporting documentation for senior‑level concurrence, approval, or signature.
• Process incoming/outgoing correspondence, recommending format or content improvements.
• Maintain correspondence tracking systems reflecting real‑time status.
• Ensure accountability of classified materials and handle special, expedited packages (White House, Sec Def, DoJ, FTC, Congress).
• Provide pickup, delivery, and routing support across the organization.
• Develop and maintain policies and standards ensuring compliance with federal laws and agency requirements.
• Support R&E transition to an electronic records‑management environment.
• Assist Records Officers, Security, Legal, IT, and leadership with operational and programmatic efforts.
• Support federal data requests—including NARA—and distribute classified/unclassified material.
• Oversee correspondence activity, statuses, and compliance for DoD directives and issuances.
• Identify action types for incoming documents and coordinate with the appropriate offices.
• Develop training presentations on correspondence workflows and office automation.
• Track adherence to procedures and recommend improvements to optimize efficiency.

• Active TS/SCI clearance (required)
• 5–10+ years of DoD or federal workflow/correspondence management experience
• Expert‑level writing, editing, and document‑prep skills
• Familiarity with CATMS, records management, and executive‑level correspondence standards
• Ability to manage shifting priorities in a high‑tempo environment
• Strong interpersonal communication; comfortable interfacing with senior leaders across the DoD enterprise

We empower our team with support, growth, and a culture that blends sharpened professionalism with mission‑driven heart. You’ll join a high‑trust, high‑impact, future‑focused environment where your expertise actually matters.

If you thrive on structure, strategy, and steering the ship toward on‑time, on‑point execution, this is your moment. Your seat at the table is waiting.

Mid‑Senior level

Full‑time

Management and Manufacturing

Defense and Space Manufacturing

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