Director AI Strategy and Transformation

Job Title & Company

Director AI Strategy and Transformation – Humana, District of Columbia, United States

$/yr - $/yr

Become a part of our caring community and help us put health first.

• Preference for candidates located in Louisville, KY or DC Metro.

Join Humana’s IT Strategy team—where we design and activate strategies that address healthcare opportunities and challenges with technology-enabled and AI-enabled solutions. We operate at the evolving, mission-driven intersection of strategy, technology, and healthcare, enabling leaders to leverage modern technology—including responsible AI—to deliver care and coverage for patients and members.

As a director, you will convey the AI strategy harmonized with enterprise and business strategy, lead data- and insights-driven Strategy Advancement, and activate cross-functional initiatives that transform how Humana uses AI to improve member experience, productivity, and operational performance.

• Evangelize AI strategy and harmonize it with enterprise and business strategy in a dynamic, fast-paced environment.
• Curate content and build compelling executive reporting and presentations to share progress and innovation from the AI portfolio.
• Lead initiatives to analyze complex business problems using internal and external data, producing recommendations and strategic roadmaps that deliver measurable outcomes.
• Ensure AI policies, procedures, and operating models align with corporate vision and support large-scale programs and platform transformations.
• Provide input to functional strategy; make decisions related to the implementation of new/updated programs and large-scale projects across IT and the business.
• Track delivery health of AI initiatives through various forums such as quarterly business reviews, and delivery health dashboard.

• Drive Humana’s AI strategy—from use case portfolio and value realization to responsible AI governance (fairness, transparency, privacy, security, bias mitigation, monitoring).
• Partner with business and technology teams to establish AI standards (model lifecycle, MLOps, evaluation, human-in-the-loop controls) and enable safe, compliant deployment across care, service, operations, and finance.
• Build AI literacy for leaders and associates through teaching and coaching; help teams adopt GenAI and predictive/ML capabilities for real workflows (e.g., member service, care management, utilization management, claims, provider operations).
• Lead a team of associates charged with accelerating AI initiative deliver both safe and responsibly.

• Deliver executive-level presentations that frame AI strategy, successes opportunities, and roadmaps to outcomes.
• Activate strategies by engaging business and technology leaders, and tracking AI initiative delivery health throughout the AI governance lifecycle.
• Select, develop, and evaluate talent; manage direct team members in IT Strategy and indirect team members via enterprise partnerships.
• Inspire associates to embrace and advance IT’s strategy through teaching and coaching that demystifies technology and AI.

• Define success metrics for each strategy (experience, quality, affordability, productivity, compliance).
• Track and communicate progress with data storytelling, dashboards, and executive-ready artifacts.
• Improve performance by implementing strategic plans and driving goals and objectives to completion.

• 8+ years of technical experience (e.g., data, analytics, cloud, platforms, AI/ML, enterprise technology).
• 5+ years of management experience, including talent development and cross-functional leadership.
• Progressive experience with a top management consulting firm (or equivalent internal strategy leadership), working with executives, senior leaders, and subject-matter experts.
• 6–10 years in corporate, business, and/or IT strategy, with a track record of activating strategy into execution.
• Skilled in strategy tools: presentations, documents, and data spreadsheets; strong data literacy and executive communication.
• Passionate about continuously improving…