Project Manager; Mobile Data Computers

Overview

Leads team on large projects or significant segment of large complex projects.

Note: This description is located within the IT Division of the Office Communications Client;
Deputy Mayor for Public Safety and Justice. The Client Technology Division manages all Public Safety Communications for the District of Columbia including 911, system network, radio communications, voice recording, and client. The Client Program Manager will be responsible for tracking and managing projects within the Client program.

• Leads team on large projects or significant segment of large complex projects.
• Analyzes new and complex project related problems and creates innovative solutions involving finance, scheduling, technology, methodology, tools, and solution components.
• Provides applications systems analysis and programming activities for a government site, facility, or multiple locations.
• Prepares long and short-range plans for application selection, systems development, systems maintenance, and production activities and for necessary support resources.
• Oversees all aspects of Client projects.
• Ensures conformance with program task schedules and costs.
• Supports various project tasks associated with Mobile Data Computers.
• Provides assessments of technical and operational practices associated with upgrades and system changes based on leading industry standards specific to the requested technology.
• Plans, organizes, and conducts research in a variety of areas, such as new or existing products, science, social science, law or business in support of an IT initiative.
• Analyzes information and statistical data to prepare reports and studies for use by professionals.
• Participates in budget planning and forecasting activities.
• Develops and maintains program documentation, including project plans, timelines, and reports.
• Collaborates with internal and external stakeholders to gather requirements and ensure alignment with program objectives.
• Monitors and evaluates program performance metrics and provides regular reports to management.
• Provides IT support for Mobile Routers, including: router imaging, router installation, vehicle electrical wiring for router equipment, minor repairs, software updates and installation, router performance reports and review, bi-annual maintenance, tablets/toughbooks, imaging and configuration, testing of software updates and security patches, MPS and CAD user administration, and execution of major deployment plans for FEMS and MPD; bi-annual maintenance; coordinate firewall requirements with OCTO for additional agency software as required;
  
  vehicle electrical wiring for tablets/toughbooks.
• Develops test strategies, devices, and systems.
• Performs stress and performance tests on computer hardware including circuit boards, processors, and wiring.
• Provides IT department support services including system and radio technology, dispatch operations, network system support and operations, subscriber radio and maintenance and support, and all other agency applications.
• Provides IT support to the 911/311 call floor, including: reviews daily checks of call floor workstations, tests software updates, troubleshoots software bugs, monitors and escalates major system glitches, and provides end-user IT support.

• 6-10 years developing project scopes and plans.
  Required 6 Years
• 6-10 years managing and tracking program progress against the project plan in an enterprise environment.
  Required 6 Years
• 6-10 years preparing status reports.
  Required 6 Years
• 6-10 years of experience with MS Project or similar project planning software.
  Required 6 Years
• Bachelor’s degree in IT or related field or equivalent experience.
  Required
• 3 years of experience working with mobile data computers.
  Required 3 Years
• Experience with IT principles, methods, practices & concepts associated with life cycle management, performance monitoring and quality assurance.
  Required 3 Years
• Experience with IT principles, methods, practices & concepts associated with system security, and technical documentation methods & procedures.
  Required 3 Years
• Experience participating in developing recommendations on trends & new technologies within…