NetApp Systems Administrator III

INODE is a leading information technology (IT) professional services Women Owned Small Business (WOSB) specializing in IT infrastructure, systems engineering, business intelligence, and data science services for federal, state and local organizations. We are seeking a Net App Storage Administrator III to support the Federal Trade Commission (FTC) with Operations and Maintenance (O&M) of its hybrid storage infrastructure. The primary objective of this role is to provide end-user support, configuration, maintenance, backup, and optimization of the FTC’s Net App Cloud Volumes ONTAP (CVO) and Net App Keystone solutions.

As a Storage Administrator, you will ensure system reliability, performance, and scalability through proactive monitoring, incident and service request resolution, performing backups, and recommending infrastructure improvements. This position requires deep expertise in Net App technologies and a strong understanding of hybrid cloud storage architectures. This is a full-time, hybrid (onsite/remote) position based in Washington, DC, with occasional travel (up to 10%) to other locations.

• Must be able to obtain a US Public Trust Clearance
• Have an active IAT Level II or higher certification preferred
• Available to work remote/hybrid Monday-Friday varying hours
• Available to report onsite at minimum 3 days every month and as requested
• Experienced in Net App Cloud Volumes ONTAP (CVO), Keystone, BlueXP, and Snap Center technologies
• Oversee data center operations and administrations of the Net App storage systems, including on‑premises FAS and AFF series, and CVO systems; configure, manage, troubleshoot, and ensure availability of systems as per industry standards
• Administration of Net App ONTAP, troubleshooting performance issues, performing firmware and OS upgrades, using storage management and monitoring tools (AIQ, AIQUM), managing storage/backup integration within the Data Infrastructure
• Proficient understanding of Net App storage concepts, protocols, and related storage technologies, including cloud backup, replication technologies, security hardening, and performance tuning
• Proficient in developing and maintaining superior technical documentation
• Knowledge of Microsoft Azure Storage
• Strong understanding of both file‑level (CIFS/SMB, NFS) and block‑level (iSCSI, NVMe, Fibre Channel) storage protocols, including their underlying transport mechanisms (TCP/IP, Fibre Channel, and NVMe‑over‑Fabrics)
• Manage, monitor, and validate Net App data protection, including snapshot, Snap Mirror, Snap Vault, replication, and cloud backup data protection technologies
• Participate in incident, change, and problem management in accordance with ITIL practices
• Knowledge of Windows, Linux, VMware, and Hyper‑V Operating Systems technologies
• Document and provide recommendations to enhance infrastructure design, build processes, and deployment practices, with a focus on improving reliability, scalability, uptime, and overall system stability
• Positive, proactive, team‑oriented attitude with a flexible and innovative approach to work
• Proficiency in scripting languages such as Power Shell, Python, or Perl for automation and task management

• High School Diploma/GED or higher
• 10+ years in an IT related field
• 7+ years of experience in Net App Administration
• Working knowledge and understanding of networking and best practices is desired
• Able to assess infrastructure, identify areas for improvement, and recommend solutions
• Microsoft Azure Administrator Associate is desired
• Net App Certified Data Administrator (NCDA) certification or Hybrid Cloud Administrator (NCHCA) preferred
• Solid customer service and communication skills are critical as well as the ability and willingness to communicate effectively and appropriately in an empathetic and understanding manner
• High attention to detail
• Superb documentation skills
• Self‑motivated to continuously grow skillset and stay at the forefront of technology evolution

• Monthly Office Support Stipend
• Training and Tuition Plan
• 401K Safe Harbor IRA with 3% Employer Contribution and Profit‑Sharing Options
• Complimentary Financial Advisement
• Healthcare – Medical, Dental, Vision
• Life and AD&D Insurance
• Short and Long‑Term Disability Insurance
• Benefits Advocate Access
• 11 Paid Holidays per Year
• Vacation Leave
• Sick Leave
• Military, Bereavement, and Parental Leave
• Fitness Membership Sponsorship
• Identity Theft and Legal Protection Services
• Employee Referral Program
• Cash Bonus Incentives for Business Growth

Final base salary compensation will be determined based on factors such as geographic location, skills, education, certifications and/or experience. Hiring at the maximum range would not be typical in order to allow for future & continued compensation growth.