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Technical Support HelpDesk/Support IT Support Systems Administrator

Lead Help Desk Specialist II — Concierge IT Support

Job in Washington, District of Columbia, 20022, USA
Listing for: Computer World Services, Corp.
Full Time position
Listed on 2026-01-27
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 69000 - 81000 USD Yearly USD 69000.00 81000.00 YEAR
Job Description & How to Apply Below
A tech support firm in Washington DC seeks a Help Desk Specialist II - Lead to oversee daily operations and provide advanced troubleshooting for technical issues. The role includes mentoring staff, ensuring high customer satisfaction, and maintaining quality assurance of support tickets. Candidates should have 4-5 years in technical support and a high school diploma. A salary range of $69,000 to $81,000 is offered based on experience and skills.
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