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Tier I Help Desk Agent - Frontline IT Support

Job in Washington, District of Columbia, 20022, USA
Listing for: KeenLogic
Full Time position
Listed on 2026-01-27
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A technology services company is looking for a Tier I Help Desk Agent to provide essential IT support at Senate facilities in Washington, DC. This full-time position involves offering frontline technical assistance for various software, hardware, and connectivity issues while ensuring courteous service. The ideal candidate will have over 3 years of IT support experience and must pass a Senate background check.

This contract offers stability and valuable experience over six years, along with competitive benefits including health insurance and retirement plans.
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