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Tier I–II Help Desk Technician ITSM & Security
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-01-24
Listing for:
IGNITE
Full Time
position Listed on 2026-01-24
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A certified service-disabled veteran-owned small business is seeking a Help Desk Technician to provide Tier I and II technical support in Washington, D.C. The ideal candidate should have over 5 years of experience in customer support and troubleshooting, along with a bachelor's degree in IT, Computer Science, or related fields. This role demands strong communication and documentation skills while ensuring compliance with security protocols.
Certification in CompTIA A+ or Network+ is preferred. This position is contingent upon contract award.
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