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IT Support Systems Administrator HelpDesk/Support

Senior IT Help Desk Lead: Elevate Service & SLAs

Job in Washington, District of Columbia, 20022, USA
Listing for: IGNITE
Full Time position
Listed on 2026-01-23
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
A veteran-owned small business in Washington, D.C. is seeking a Senior Level Help Desk Manager. This role involves overseeing help desk operations and support personnel while ensuring compliance with service standards. Candidates should have over 10 years of experience in IT service desk management and strong leadership skills. A Bachelor's degree in a relevant field is required, along with experience in secure environments.

The position is contingent upon contract award.
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Position Requirements
10+ Years work experience
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