IT Coordinator; on-site

IT Coordinator (on-site) – CFS

Salary: $60,000 – $65,000 (based on experience)

Location:

Washington, D.C. – On-site

Employment Type:

Direct Hire

• Historic, member‑focused organization with a strong commitment to service and technology.
• Go‑to IT resource for staff, managing day‑to‑day tech needs and vendor relationships.
• Key role in upcoming projects such as Windows 11 deployment, phone system upgrades, and property‑management system integration.
• Collaborative environment where adaptability and initiative are valued.

• Serve as the primary on‑site IT support resource for staff, handling Level 2/3 troubleshooting.
• Liaise with the MSP to ensure timely resolution of technical issues and maintain service standards.
• Manage user onboarding/offboarding, system access, and licensing for O365 and related platforms.
• Support and coordinate technology projects, including Windows 11 migration, new phone‑system deployment, and property‑management system integration (Jonas + Corum).
• Provide hands‑on support for desktops, laptops, printers, and network connectivity.
• Train staff on new systems and best practices for technology use.
• Maintain documentation and assist with compliance‑related tasks.

• 3+ years of IT support experience (Level 2/3) in Windows environments.
• Strong knowledge of O365 administration, Active Directory, and endpoint troubleshooting.
• Familiarity with vendor management and MSP coordination.
• Excellent communication skills and ability to train non‑technical staff.
• Self‑starter who thrives in a standalone IT role.

• Experience with property‑management or hospitality systems.
• Exposure to Windows 11 deployment projects.
• Military background or familiarity with member‑service organizations.

• Competitive salary and annual performance reviews.
• PTO and paid holidays.
• Comprehensive medical, dental, and vision plans.
• Opportunity to lead IT initiatives and grow with the organization.