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Helpdesk Lead - IT Operations & Frontline Support; DC

Job in Washington, District of Columbia, 20022, USA
Listing for: Computer World Services
Full Time position
Listed on 2026-01-23
Job specializations:
  • IT/Tech
    HelpDesk/Support, Systems Administrator, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 120000 - 130000 USD Yearly USD 120000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Helpdesk Lead - IT Operations & Frontline Support (DC)
An IT service provider is looking for a Help Desk Supervisor in Washington D.C. This role involves overseeing staff who provide remote and on-site support, managing daily assignments, and ensuring effective troubleshooting of hardware and software issues. Candidates should have a Bachelor’s Degree, relevant IT experience, and certifications. Annual salary ranges from $120,000 to $130,000. The position requires full on-site presence at the D.C. office.
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