Platform​/Site Reliability Engineer, GS-, FPL GS-; MP

Summary

These positions located in the Federal Student Aid (FSA), Chief Technology Office Technology Operations Division. FSA is modernizing the systems that serve over 17 million students and power more than $120 billion in financial aid each year. We are building a team of senior platform and reliability engineers to strengthen the technical foundation of one of the federal government’s highest-impact digital ecosystems.

APPLICATION LIMIT:
This vacancy announcement is limited to the first 250 applications received and will close at 11:59PM Eastern Time on the day that we receive the 250th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first.

We encourage you to read this entire vacancy announcement prior to submitting your application.

As a Platform/Site Reliability Engineer, you will lead the design, development, and evolution of the cloud platforms, automation, and reliability systems that power FSA’s applications. You will develop infrastructure, tooling, and observability capabilities that enable teams to deliver secure, reliable, and high-performing services ’ll collaborate with cross-functional partners to standardize cloud architectures, improve system reliability, and modernize FSA into a platform-driven, engineering-centric organization.

This role blends the mission of public service with the complexity of major commercial cloud and SRE organizations. Your job is to lead the creation of the platforms, guardrails, and reliability practices that let teams ship changes safely and confidently. If you enjoy designing scalable infrastructure, optimizing system reliability, and enabling engineers to move faster, this is the role.

As a Platform/Site Reliability Engineer, GS-2210-14, you will be responsible for:

• Serving as an advisor to the IOG Director and Chief of the Network Support Division, acting as a network architect and engineer to develop and implement solutions across cloud and on-premises environments, while designing reusable platform services, container environments, identity integrations, networking patterns, and infrastructure components.
• Provide input to design and technical documentation, review final deliverables, and ensure adherence to the enterprise network operations engineering framework through leadership, while serving as a principal-level expert in platform engineering, cloud architecture, Site Reliability Engineering (SRE) practices, and infrastructure automation.
• Engage with technology leaders, business partners, and contractors to ensure operational requirements and needs are met, while clearly communicating technical concepts to non-technical stakeholders and producing platform standards, design documents, and technical evaluations.
• Evaluate system security plans and procedures, manage and direct office support contractors, address IT compliance issues, and oversee project planning and updates, while designing and maintaining continuous improvement/continuous Development (CI/CD) pipelines to support automated testing, deployment, change control, and compliance validation.
• Drive network engineering direction and response for CISA Binding Operational Directives (BODs) impacting data center operations, developing plans and processes to strengthen security, while implementing secure cloud configurations, identity and access management (IAM) models, encryption, and zero-trust architectural patterns.

• Relocation will not be paid.
• Males 18 and over must be registered with the Selective Service.
• Must be a US Citizen
• You may be subject to serve a one-year probationary period.
• Must complete a Background Investigation and Fingerprint check.

You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement.

You must meet the following selective placement factor:

Candidates must possess any combination of the following certifications from a recognized professional organization at the time of hire and acceptance of the position:

• IT Information Library v4 (ITIL)
• Project Management Professional (PMP)
• AWS Certified Advanced…