Senior Tier 2 Desk-Side IT Support Specialist

A technology support company is seeking a Tier 2 - Desk Side Support Specialist to provide technical and administrative support for IT operations in Washington, DC. The role requires an Associate's degree and 3+ years of relevant IT support experience. Responsibilities include diagnosing complex issues, managing user accounts, and performing administrative tasks. The ideal candidate will demonstrate proficiency with Microsoft Office Suite, SharePoint, and IT management tools while also having preferred certifications such as CompTIA Security+.
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