Salesforce Quality Assurance Engineer

Job Description

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good!

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

The American Red Cross is seeking a motivated and detail-oriented Salesforce QA Engineer with expertise in both manual and automation testing to join our Salesforce Quality Assurance team. The team is responsible for delivering stable, tested code/configuration to production during release windows every sprint for the Training Services Salesforce instance.

The Training Services Salesforce environment is a combination of multiple clouds (Sales, Service, Experience, etc.) and integrations that come together to serve the larger American Red Cross organization through the delivery of First Aid, CPR and AED training and products.

The ideal candidate will have hands on experience with an Automation testing tool for Salesforce applications, ensuring that our critical systems run smoothly across multiple sandboxes. This role will contribute to testing efforts for various projects, including integration, regression, and performance testing, and will play a key part in ensuring that our Salesforce based applications meet high quality standards.

The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States with a preference to work East Coast hours. This position also needs to be available to support monthly releases that occur around 8pm-10pm EST.

• Perform manual and automated testing of Salesforce applications across various sandboxes (development, QA, staging, and production).
• Design, write, and execute test plans, test cases, and test scripts for functional, integration, and regression testing.
• Collaborate with developers, business analysts, and project managers to identify and prioritize test scenarios.
• Conduct end-to-end testing for Salesforce customizations and configurations, including Visualforce pages, Lightning components, and integrations.
• Report and track bugs/defects, ensuring timely resolution and retesting as necessary.
• Implement and maintain automated testing frameworks in (preferably
  - Accelq), ensuring efficient test execution and reporting.
• Participate in sandbox management, including coordinating testing efforts across different environments.
• Contribute to continuous improvements in test processes and methodologies to improve quality and efficiency.
• Prepare and present test reports, metrics, and dashboards to stakeholders.
• Ensure testing activities comply with Red Cross quality and security standards.

Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas.

• Education:
  
  4-year college degree or equivalent combination of education and experience in Business, Computer Science, Information Technology, Engineering, or related field.
• Experience:
  
  5+ years of experience in Salesforce manual and automation testing is required; 7+ years overall experience required.
• 2+ years of hands‑on experience with Salesforce automation tools (preferably using Accelq) is required.
• Solid understanding of Salesforce architecture (Salesforce Clouds, APIs, integrations, etc.). API, APEX & Lightning testing experience required.
• Experience in testing in multiple Salesforce sandboxes (development, QA, UAT, production).
• Familiarity with Salesforce…