Data Center Technician

Overview

Location:

Washington, D.C.
• Clearance Requirement: U.S. Citizenship with eligibility for High Public Trust

As a Senior Data Center Technician, you will lead operational support for Treasury’s 24x7 data center environment, ensuring the availability, reliability, and security of critical IT infrastructure. This role includes performing system health checks, conducting hardware maintenance, and resolving incidents in alignment with strict service-level agreements. You will also mentor junior technicians and contribute to the continuous improvement of operational processes.

• Conduct daily system checks, monitor performance, and perform scheduled hardware maintenance.
• Respond to and resolve incidents per defined SLAs, coordinating with other technical teams when necessary.
• Support system backup, recovery, and infrastructure patching activities.
• Maintain accurate maintenance logs and incident resolution records.
• Participate in a 24x7 support rotation, including weekends and holidays.

• U.S. Citizenship and eligibility for High Public Trust clearance.
• 1–8+ years of relevant IT infrastructure or data center experience.
• Proficiency in troubleshooting Windows OS, Microsoft Office Suite, and standard enterprise tools.
• Experience with ITSM platforms such as Service Now.
• Strong communication, organizational, and problem-solving skills.

• CompTIA A+, Network+, or Security+ certification.
• Service Now or other ITSM platform experience.
• Federal IT or large-scale enterprise infrastructure support experience.
• ITIL Foundation certification or equivalent training.

Salary Range: $94,

Actio Net is an equal-opportunity employer and values diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.