Business Systems Analyst Senior

Overview

Role:
Business Systems Analyst Senior
Client: DC Government

Location:

Washington DC (Onsite)

• Implement and manage business-aligned IT services; ensure the application platform is high quality, defect-free, and adheres to industry standards for development, testing, and deployment methodologies.
• Collaborate with stakeholders at multiple management levels to obtain and document detailed system requirements; facilitate working meetings and elicit feedback to translate into documentable requirements.
• Document and manage software requirements; develop and update software documentation, user guides, design documents/RTMs, release notes, and SOPs.
• Provide support for developers, test teams, and client stakeholders in the creation and implementation of requirements.
• Design and update process diagrams and system diagrams using available tools (Visio, etc.); produce ER diagrams and network design drawings as needed.
• Develop and maintain process analyses, standard operating procedures, and programming standards that support secure and defect-free applications.
• Interact with government clients to meet technical requirements for new initiatives; work with QA/QC teams to ensure security and quality of the application.
• Evaluate, design, and implement programming standards related to assigned applications and infrastructures; define processes for all application developers.
• Plan, research, and recommend new equipment, software tools, and related technologies; use monitoring and performance analysis tools to troubleshoot and isolate issues.
• Provide strategic advice to leadership, management, and customers of the OIS; ensure agency priorities are met in collaboration with DHS OIS and partner agencies.
• Other duties as assigned.

• At least five years of experience in software requirements analysis and documentation.
• Ability to work with all levels of clients from end users to managers to obtain detailed system requirements; excellent communication and facilitation skills.
• Proficient in eliciting requirements, probing questions, and translating feedback into clear, documentable requirements; strong writing skills for stakeholder documentation at various levels.
• Experience with creating systems and user documentation; working experience with Microsoft Office (Word, Excel, PowerPoint).
• Experience with modeling tools such as Visio and Balsamiq; requirements management tools such as Contour or JIRA.
• Experience with Agile and SDLC methodologies.
• Ability to develop and update user guides, design documents, RTMs, release notes, and SOPs, including Visio network design drawings.

Bachelor's degree in Information Technology or related field or equivalent experience