People and Culture Coordinator

People and Culture Coordinator

Goodwill of Greater Washington

Responsible for providing administrative and operational support to the People and Culture team. Ensures accurate, complete and compliant onboarding/offboarding practices that align with organizational policies and applicable employment laws. Assists with the daily administration of P&C operations to include Form I9, employment verifications, data entry, filing, invoice tracking and billing allocations. Assists with HRIS and benefits administration. Acts as a point of contact to assist team members with P&C activities and work‑life transactions.

This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations.

Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible.

• Communicates Effectively
• Customer Focus
• Ensures Accountability
• Optimizes Work
• Action Oriented

• Primary point of contact for Form I9. Reviews and approves form I9 and processes new hires through the E-Verify system to verify work status and follows up with team members who are on a work visa on a monthly basis.
• Responsible for new hire data entry into HRIS system and supporting third‑party systems (Applicant Tracking System and Learning Management System, etc.).
• Supports P&C Operations, Team Member Relations, and RISE Coaching teams with uploading P&C related documents into HRIS Database, Case worthy, and other third‑party systems.
• Creates security badges for Team Members.
• Coordinates interpreter services as needed.
• Provides general backup for HRIS data entry.
• Provides general clerical support for P&C team to include filing and administration of Team Member files.

• Provides administrative support to the Benefits Specialist.
• Back‑up for completing employment verification requests from team members and third‑party agencies.
• Back‑up for assisting and presenting new hire orientation and other training initiatives as needed.
• Provides administrative support to the VP, People and Culture, to include processing invoices, correspondence, and tracking information in Excel and special projects as needed.
• Occasionally travels to off‑site locations related to HR topics.
• Other duties as assigned.

• Associate’s degree in Business Administration or related field plus two years related experience. Four years of HR related experience may substitute for an associate’s degree.
• Demonstrated knowledge of MS Office Suite. Must have experience using Excel tools (e.g., Pivot Tables, V‑Lookup, and Formulas).
• High level of organizational skills with the ability to prioritize and work effectively on multiple tasks simultaneously.
• Excellent attention to detail and accuracy in typing.
• Excellent customer service and employee relations skills and the ability to work with staff of all levels.

• Bachelor’s degree.
• Previous HR experience.
• Familiarity with the processes and procedures related to Human Resources.
• Experience working with individuals with disadvantages and disabilities.
• HR certification and/or membership in professional HR accredited association (SHRM).
• Spanish language or ASL proficiency.

This position has no supervisory responsibilities.