Director, People and Culture

The Director, People and Culture, reporting to the Chief Operating Officer is responsible for leading the organization’s HR function by developing and implementing strategies that attract, retain, and develop a talented workforce. This role oversees all aspects of HR, including recruitment, compliance, employee relations, benefits administration, organizational development, and performance management. The HR Director drives initiatives to ensure alignment between HR initiatives and the organization’s goals, values, and mission to foster a positive and productive work environment.

• Develop and implement HR strategies and initiatives aligned with the overall business strategy with demonstrated ability to anticipate HR and organizational needs and proactively develop people-centered solutions
• Partner with senior leadership to foster a high-performing and inclusive workplace culture.
• Act as a strategic advisor to leadership on organizational design, workforce planning, and talent management.
• Identify HR trends and recommend proactive solutions to enhance employee experience and organizational effectiveness.
• Attend and contribute to board meetings as needed to represent HR strategy, workforce priorities, and organizational culture.
• Lead efforts to embed core values across all HR systems, processes, and communications acting as a culture steward for the organization

• Oversee recruitment efforts, ensuring a diverse pool of qualified candidates.
• Develop strategies for onboarding, retention, and succession planning.
• Monitor and analyze employee turnover rates, implementing retention programs as needed.
• Collaborate with managers to identify and address workforce needs.

• Promote positive employee relations by addressing workplace concerns and resolving conflicts effectively.
• Lead initiatives to enhance employee engagement, satisfaction, and morale, including staff retreats, general staff engagements throughout the year.
• Serve as a point of escalation for complex employee issues, ensuring fair and consistent application of policies.

• Ensure compliance with federal, state, and local employment laws and regulations.
• Develop, implement, and maintain HR policies and procedures, ensuring they reflect current legal requirements and best practices.
• Oversee workplace safety programs and ensure compliance with Occupational Safety and Health Administration (OSHA) standards.

• Oversee the performance management process, ensuring alignment with organizational goals.
• Develop and implement training and development programs to build skills and leadership capabilities.
• Provide coaching and support to managers and develop HR team members on effective performance feedback and development planning, while fostering collaboration that serves the entire organization.

• Oversee the administration of employee compensation and benefits programs.
• Evaluate and recommend changes to benefits packages to remain competitive and cost-effective.
• Ensure compliance with compensation-related regulations, such as the Fair Labor Standards Act (FLSA).

• Design and implement scalable HR infrastructure to support growth; balancing structure with flexibility.
• Manage the HR department’s budget and resources.
• Oversee HR systems and tools, ensuring data integrity and efficient processes.
• Prepare and present HR metrics and reports to leadership.