Human Resources Specialist; FSD - Washington, DC

Summary

The FSD Human Resources Administrator Specialist supports the Human Resources Manager with various administrative functions within Human Resources and performs duties related to the operations of the Federal Services Division.

• Assist with e-Hub resets and issues.
• Complete monthly reports.
• Review employee files to respond to inquiries and provide information to authorized personnel.
• Corresponds with the Marketing Department to provide client and officer updates, awards, birthdays, training schedules (etc) to be included in the Walden Report.
• Performs other clerical duties as needed, such as filing, photocopying, and collating.
• Keeps records related to employee information such as personal data, compensation, benefits, tax data, attendance, performance reviews or evaluations, and termination date and reason;
• Administers pre-employment background checks, and pre- and post-employment documentation;
• Provides Walden Security benefits information and assists with completing the necessary forms to enroll and cancel benefits.
• Updates employee files to document personnel actions and to provide information for payroll and other uses.
• Creates and enters new employee personnel information into the HRIS.
• Prepares employee separation notices and related documentation.
• Participates in company Quality Assurance initiatives, including record-keeping, training, and auditing.
• Assists with the coordination and scheduling of new hires
• Answers DOL unemployment inquiries and completes verification of employment requests for employees.
• Partners with FSD Intermediate Supervisors and Contract Managers to identify hiring needs;
• Maintains applicant flow and sourcing methods; sources hourly candidates for the contract Operations, including placing advertisements, attending career fairs, directing sourcing, and job posting both internally and externally;
• Sources qualified hourly candidates through the Applicant Tracking System and available resources;
• Collect required applicant documentation and applicant packet;
• Informs applicants of the hiring process, including medical exam, drug screens, etc.;
• Can inform applicants of benefits offered, such as life, health, dental, and disability insurances, pension plans, vacation, sick leave, leaves of absence, and employee assistance.
• Performs a variety of tasks unique to each specific government account.
• Builds a professional relationship with customers, employees, and staff.
• Other duties may be assigned by the Human Resources Manager.

This job has no supervisory responsibilities. The HR Specialist reports to the Human Resources Manager.

To perform the job successfully, an individual should demonstrate the following competencies (minimum of
5):

• Customer Service - Manages difficult or emotional customer situations;
  Responds promptly to customer needs;
  Solicits customer feedback to improve service;
  Responds to requests for service and assistance;
  Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming;
  Maintains confidentiality;
  Listens to others without interrupting;
  Keeps emotions under control;
  Remains open to others' ideas and tries new things.
• Oral Communication - speaks very clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in various meetings.
• Written Communication - Writes clearly and informatively;
  Edits work for spelling and grammar;
  Varies writing style to meet needs;
  Presents numerical data effectively;
  Able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities;
  Exhibits objectivity and openness to others' views;
  Gives and welcomes feedback;
  Contributes to building a positive team spirit;
  Puts success of team above own interests;
  Able to build morale and group commitments to goals and objectives;
  Supports everyone's efforts to succeed.
• Diversity
  - Demonstrates knowledge of EEO policy;
  Shows respect and sensitivity for cultural differences;
  Educates others on the value of diversity, Promotes a harassment- free environment;…