Senior Director, Human Resources

Join to apply for the Senior Director, Human Resources role at Optica.

This range is provided by Optica. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$/yr - $/yr

The Senior Director of Human Resources serves as a strategic leader and operational manager, overseeing the full spectrum of HR functions including recruitment, talent development, performance management, benefits, employee relations, organizational design, compliance, and internal culture initiatives. This position partners closely with the Chief People, Community Engagement and Programs Officer to align HR practices with organizational goals, drive a culture of accountability, inclusion, and innovation, and ensure a best-in-class employee experience.

Key Responsibilities

• Recruitment & Retention
- Oversee recruitment strategy efforts to attract top talent across all levels.
- Partner with hiring managers to implement equitable and effective hiring processes.
- Create programs to improve retention, onboarding, and employee integration.

• Performance Management & Learning
- Lead the design and administration of the performance review cycle, including goal setting, metrics tracking, and coaching resources.
- Oversee leadership development, training, and staff upskilling programs to foster continuous learning.

• Benefits
- Partner with Sr. HR Manager on day‑to‑day benefits administration.
- Recommend program enhancements that promote equity, competitiveness, and wellness.

• Employee Relations & Compliance
- Provide direct support and coaching to managers and employees on workplace issues.
- Ensure compliance with all employment laws in the countries that Optica employs staff.
- Update HR policies and procedures in accordance with legal requirements and best practices.
- Provide Chief People, Community Engagement, and Programs Officer grievance reports and partner with any legal issues.

• Culture & Staff Engagement
- Partner with Chief People, Community Engagement and Programs Officer on programs to strengthen employee connection, morale, and inclusion.
- Lead staff events and culture‑building initiatives across departments.

• HR Operations & Metrics
- Evaluate and improve HR systems and workflows for efficiency and employee self‑service.
- Implement dashboards and metrics to track engagement, turnover, hiring, and development progress.
- Prepare and present HR metrics reports to designated senior management.

Qualifications and Experience

• Minimum 10 years of progressive HR experience; 4+ years at the senior leadership level in a nonprofit or association environment.

• Bachelor’s degree in Human Resources, Business Administration, or related field;
Master’s degree preferred.

• SPHR, SHRM‑SCP, or other HR certification strongly preferred.

• Strong understanding of performance management, organizational development, and workforce planning.

• Expertise in HRIS and data analytics to guide decision‑making.

• Knowledge of benefits design and vendor management.

• Excellent communication, coaching, and conflict resolution skills.

• High degree of integrity, confidentiality, and emotional intelligence.

Optica is an equal employment opportunity employer and will not discriminate against any employee or applicant on the basis of race, color, age, sex, national origin, disability, religion, marital status, veteran's status, personal appearance, political affiliation, sexual orientation, family responsibilities, matriculation, or any other basis prohibited by law.

Seniority level

• Executive

Employment type

• Full‑time

Job function

• Human Resources

Industries

• Non‑profit Organizations

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