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English Customer Service Customer Service Rep

Guest Services Pro — Front Desk & Guest Experience

Job in Washington, District of Columbia, 20022, USA
Listing for: Sonesta Hotels
Full Time position
Listed on 2026-02-08
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    English Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 27 - 28 USD Hourly USD 27.00 28.00 HOUR
Job Description & How to Apply Below
A leading hotel chain seeks a dedicated Guest Services Agent to enhance guest experiences through proactive service at the front desk. The ideal candidate will register guests, manage bookings, and uphold the hotel's service standards while ensuring cash and credit transactions are handled accurately. A high school diploma and hotel experience are preferred, and candidates must be fluent in English.

This role offers competitive pay ranging from $27 to $28 per hour, alongside various employee benefits, including health insurance and paid leave.
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