Bell​/Door Attendant

Overview

POSITION SUMMARY:

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area.

Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.

• Greet and escort guests to rooms and assist with entering and leaving the property.
• Inform guests of amenities, services, hours of operation, local areas of interest and activities.
• Identify and explain room features to guests (e.g., room key usage, mini-bar, ice and vending areas, in-room safe, valet laundry services).
• Transport guest luggage to and from rooms or designated bell area; assist with luggage storage and retrieval.
• Assist guests/visitors in and out of vehicles and with loading/unloading luggage.
• Provide guests with directions; arrange transportation (taxi, shuttle, limousine) and record advance transportation requests as needed.
• Explain parking procedures to guests/visitors.
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• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.